Getting New Windows: What to Expect

Getting new windows follows a clear sequence: a free survey and written quote, a final check measure, manufacture to those exact sizes, then fitting day, where old frames come out, new ones go in and every opening is sealed and made good, followed by paperwork and aftercare. Knowing the order makes it easy to plan around.

This guide is for homeowners in Devon, Cornwall, Dorset and Somerset who are thinking about new windows and want to know what the process actually involves, and how to prepare the house so the job runs smoothly.

The survey and quote

The first visit is about understanding the house: each opening is measured, the condition of sills and reveals checked, and you talk through styles, colours, opening arrangements and glass. A good surveyor also flags anything that affects the job, such as a listed building, a conservation area, a fire escape requirement or a bay that needs structural support. You then receive a written, itemised quote.

Confirming the order

Once you accept, a final check survey confirms exact sizes before anything is made, because windows are manufactured to the millimetre for each opening. This is the moment to double check colours, handle finishes and which windows open. Coloured and bespoke windows usually take longer to make than standard white, and we agree dates in writing.

Preparing your home

• Clear sills and take down curtains, blinds and poles
• Move furniture back from the windows to leave working room
• Cover or remove fragile items near openings
• Plan access to the front and back of the house
• Keep pets and children away from work areas

Fitting day

Installers protect floors and furnishings, then work through the house window by window so the building is never left open for long. Each old frame is removed, the opening cleaned and checked, and the new window fixed, packed level and sealed inside and out. Trims and cills are fitted and the windows adjusted so they open and lock smoothly. Old frames and packaging are taken away.

Most homes stay habitable throughout, although it is a noisy, dusty day in the rooms being worked on.

Making good and the final check

Some plaster or render at the edges can be disturbed when old frames come out, and the quote should say how that is made good. At the end, walk round with the fitter, open and lock every window, check the seals and glass, and ask how to operate any night vent or restrictor settings.

Certificates and aftercare

Replacement windows in England normally need building regulations compliance, and you should receive a certificate once the installation is registered. Keep it with your guarantee, which for our windows is 10 years. Care is simple: wash frames and glass, keep drainage slots clear, and lightly lubricate hinges and locks once or twice a year.

Questions people ask